JEFF

CHOW

I AM A PRODUCT MANAGER,

MUSIC PRODUCER & DJ

BASED IN  SAN FRANCISCO, CA

I GET INSPIRED BY CRAFTING SIMPLE, BUT 
‍MEANINGFUL & HUMAN
EXPERIENCES

Understand the Question Behind The Question
When customers or stakeholders make requests, they’re often voicing symptoms of a deeper problem. My process begins by digging beneath the surface of their asks to uncover the true pain points or goals driving them. This involves active listening, asking “why” repeatedly, and collaborating to clarify their core needs. By addressing the root problem rather than just the surface request, I can create solutions that deliver lasting impact.
Design with Intention
Once I’ve identified the core problem, I focus on designing solutions with clarity and purpose. Every feature, interaction, or workflow is crafted to solve a specific problem or enhance the user’s experience meaningfully. This involves balancing usability, technical feasibility, and long-term scalability while keeping the user’s needs and business objectives at the center of the process.
See the Bigger Picture
Great product management isn’t just about solving today’s problems—it’s about anticipating tomorrow’s opportunities. I make it a priority to stay attuned to market trends, emerging technologies, and shifts in user behavior. I also consider the personalities and expectations of users, ensuring that the products I build resonate with them on a personal level. By keeping an eye on the broader landscape, I ensure that the solutions I create not only address immediate needs but also align with where the industry—and the world—is heading.
THIS IS
MY PROCESS
EXPERIENCE
Product Manager
Currently building at Productbot AI
With previous experience as: Software Engineer, Visual Designer, Startup Founder
I’m a design-driven Product Thinker, delivering impactful solutions in both consumer and enterprise industries. I thrive in fast-paced, ambiguous environments where adaptability and decisive action are key. With a focus on simplifying complex user journeys and leading cross-functional teams, I turn uncertainty into opportunity, driving both user satisfaction and business success.
I joined Visa’s two-year Associate Product Manager rotational program, where I honed my skills in navigating large organizations and driving initiatives forward. In four rotations, I contributed to key projects, including:
• Data Products: Developed a 5-year GTM strategy for a new product in Asia, securing 4 beta testers across China and Singapore, and launching the program in 6 months.
• Installments: Improved customer engagement by reducing support costs by 20% through updated training materials and tools.
• Visa Developer Platform: Automated inbound product requests, reducing manual screening by 70% and improving client engagement.
• Visa Direct: Designed an identity verification product to fight chargebacks, achieving 75% accuracy in detecting risky profiles across 200,000 global transactions.
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Company: Visa, Inc.
Roles: Product Manager, Partner Engagement
Technologies: Figma, Adobe Suite, Confluence, Jira
As the 8th Product Manager at a Series E B2B procurement startup, I drove product initiatives to help transform procurement workflows for Fortune 500 clients. Within my first month, I delivered a feature that reduced proposal viewing time from 8+ clicks to just 3, accelerating contract signings by 30% in just 3 months and enabling clients to make faster, data-driven decisions.
I spearheaded a strategic project to unlock actionable insights for our users, conducting 20+ user studies to uncover manual data extraction pain points. This led to an MVP solution, combining text-based insights and interactive data visualizations, directly addressing customer needs. Additionally, I tackled a critical NPS issue, analyzing provider feedback and executing 10 impactful product improvements that increased provider satisfaction and boosted the flexibility of our platform across multiple industries.
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Company: Globality, Inc.
Roles: Product Manager
Technologies: Figma, Adobe Suite, Confluence, Jira, Amplitude
I began as a software engineer, developing automations to reduce 3D render times from days to hours and creating immersive experiences with tools like TouchDesigner, Python, and Blender. I contributed to high-impact projects, including Coachella’s “The Antarctic,” where I was part of a five-engineer team building a live projection workflow for over 200,000 attendees, and MGM Cotai’s lobby installation, where I managed a mobile game feature that engaged over 25,000 users in its first week. Over time, I expanded into design, crafting matte paintings and 3D assets, bridging the gap between creative vision and technical execution across global projects.

Company: Obscura Digital
Roles: Software Engineer, Visual Designer, Project Manager
Technologies: TouchDesigner, Python, Adobe Suite, Blender
I founded a business with just $500 and was cash-flow positive from the first client, maintaining a 15-20% profit margin while helping clients save an average of 43% in development costs compared to competitors. I managed product development, client relations, and operations, working closely with a remote engineering team in Ukraine to deliver prototypes, MVPs, and concepts across diverse industries. Through this experience, I honed skills in client management, global collaboration, and quickly adapting to new challenges, while also learning the complexities of scaling a business.

Company: Starter's Path
Roles: Founder, Product Designer, Product Manager
Technologies: Adobe Suite, Figma, AWS
Previously at (hover for more info):
Case Studies

A collection of AI-driven product innovations I’ve led—from concept to execution. Each case study showcases how I leverage AI, data insights, and user-centric design to solve complex challenges, drive business impact, and scale product adoption.

What you’ll find:
1. AI-Powered Product Discovery – Transforming qualitative and quantitative data into actionable insights.
2. Data-Driven Decision Making – Leveraging AI to automate workflows and surface high-impact opportunities.
3. User-Centric Iteration – Continuous refinement based on user feedback, engagement metrics, and business outcomes.
4. Driving Business Growth – Improving retention, revenue, and operational efficiency through AI-driven solutions.
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These case studies highlight my ability to strategize, execute, and optimize AI-powered products that drive measurable success.

GLO INSIGHTS

Highlight:
• Led AI-driven product development, transforming procurement decision-making
• Drove adoption through cross-functional leadership and stakeholder alignment.
• Iterated based on real user feedback, optimizing insights for business impact.
• Delivered tangible results, from reduced manual effort to millions in cost-saving potential.

THE VAULT

Highlight:
• Led Web3 product development to solve real-world challenges in digital asset management
• Drove adoption across traditional institutions, bridging the gap between blockchain and cultural heritage
• Designed a scalable, user-friendly system, ensuring accessibility while maintaining compliance
• Delivered measurable impact, improving efficiency, trust, and interoperability in digital museum collections

VISA OPTIMIZATION

Highlight:
• Optimized internal workflows, reducing inefficiencies and improving execution speed
• Implemented automation, cutting down manual processes and increasing productivity
• Standardized best practices, ensuring seamless collaboration across teams
• Drove measurable impact, enhancing speed, efficiency, and operational effectiveness

PASSION PROJECTS

In addition to my professional experience, I’ve dedicated time to side projects that allow me to explore ideas and technologies outside of work. These projects have been a sandbox for experimentation—trying out new concepts, prototyping innovative solutions, and diving into unfamiliar product domains. Whether it’s leveraging emerging technologies, solving niche problems, or testing different approaches to user experience, these initiatives have been invaluable for honing my skills, fostering creativity, and driving personal and professional growth. They reflect my passion for continuous learning and my commitment to staying at the forefront of product innovation.

REMII

A more efficient way for you to save and organize recipes from your favorite apps (Instagram, TikTok, Youtube) - driven by AI to provide a more personalized experience.

BM/AM

BM/AM is a bold new DTC product redefining gut health. Currently in R&D, I’m leading the charge on building a distinctive brand identity and designing impactful product packaging that stands out and connects with customers.

LET'S CREATE SOMETHING AMAZING TOGETHER.

Creative Projects
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